The National Accreditation Board for Education and Training (NABET) is a constituent Board of the Quality Council of India (QCI). NABET operates digital platforms, websites and programme portals for administering accreditation, assessment, certification, training, capacity-building and other related activities under its various schemes and programmes.

This Privacy Policy applies to the NABET website and digital platforms operated or authorised by NABET-QCI, including online application portals, assessment systems, training platforms and other related digital services (collectively referred to as the “Platform”).

In this Privacy Policy, “we”, “our”, and “us” refer to the National Accreditation Board for Education and Training, Quality Council of India (NABET-QCI), and its authorised digital platforms, while “you” or “your” refer to any individual, institution, organisation, assessor, expert, applicant, representative, participant or other user accessing or using the Platform.

Scope of This Policy

This Privacy Policy explains how NABET-QCI collects, uses, processes, stores, shares and protects personal information when you:

• Visit or access the NABET website or related digital platforms
• Register for or use any NABET service, scheme or programme
• Apply for accreditation, assessment, certification, empanelment, training or related services
• Participate as an assessor, expert, faculty member, committee member, applicant or authorised representative
• Submit documents, applications, queries, grievances or feedback
• Communicate with NABET through electronic or digital means

This Privacy Policy does not apply to third-party websites, applications or services that are not owned, operated, controlled or managed by NABET-QCI.

In Brief

Protecting the privacy and confidentiality of information provided to NABET is important to us. This Privacy Policy explains:

• What personal information we may collect
• Why and how the information is processed
• How information may be used during accreditation and assessment activities
• When and with whom information may be shared
• How information is protected and retained
• The choices and rights available to users

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of information in accordance with this Policy and applicable laws.

If you do not agree with this Privacy Policy, you should not use the Platform or submit personal information through it.

Collection and Processing of Personal Data

“Personal Data” means any information relating to an identifiable individual, whether directly or indirectly, including information such as name, contact details, identification details, professional information, IP address and digital usage information.

NABET may collect personal data:

• Directly from you when you register, apply, communicate with us or use a NABET service
• Through an organisation or institution that has authorised you or provided your information as part of an application or assessment
• Automatically through website activity, cookies, server logs and similar technologies
• From authorised third parties, government bodies, regulatory organisations or partner institutions where permitted by law
• During assessments, evaluations, trainings, workshops, committee proceedings or other NABET programme activities

Personal data is processed only for legitimate NABET-QCI activities and in accordance with applicable laws, including where processing is necessary:

• With your consent
• To provide a service requested by you or your organisation
• To process an accreditation, assessment, certification or related application
• To fulfil contractual, regulatory or programme requirements
• To comply with legal obligations
• For legitimate administrative, operational, quality assurance, security and institutional purposes

Personal Information We May Collect

Depending upon the NABET scheme, programme or service being used, information collected may include, but is not limited to:

• Registration and Contact Information
  Name, mobile number, email address, correspondence address, organisation name, designation and other contact details.
• Account Information
  User ID, login credentials, authentication information, account activity and related security information.
• Professional and Educational Information
  Qualifications, professional experience, employment details, certifications, curriculum vitae, areas of expertise and other credentials required under a NABET scheme.
• Application and Assessment Information
  Information submitted as part of accreditation, certification, empanelment, assessment, surveillance, re-accreditation, scope expansion or other programme-related applications.
• Institutional and Organisational Information
  Details relating to applicant organisations, schools, consultant organisations, exploration agencies, training organisations and other entities participating in NABET programmes.
• Documents and Attachments
  Documents, reports, declarations, certificates, photographs, supporting evidence and other files uploaded or submitted through NABET platforms.
• Communication and Grievance Information
  Information submitted through the Contact Us section, emails, grievances, feedback, queries or other communication channels, including attachments provided by users.
• Payment and Transaction Information
  Payment status, transaction references, invoices and other information required for processing application, assessment, training or programme fees. Financial information processed directly by third-party payment gateways may be subject to the respective payment service provider’s privacy and security policies.
• System and Usage Information
  IP address, browser information, device information, login activity, timestamps, pages accessed, system logs and usage patterns.
• Other Information
  Any additional information voluntarily provided by you or required under the applicable NABET scheme, programme, standard or regulatory requirement.

Where an applicant organisation provides personal information relating to its employees, experts, faculty, students, representatives, consultants or any other individuals, the organisation is responsible for ensuring that such information is shared lawfully and with appropriate authorisation or consent, wherever required.

NABET-QCI does not sell or rent personal data to any third party.

Purpose of Processing Personal Data

Personal information collected through NABET platforms may be used for purposes including:

• Account creation, registration and authentication
• Processing accreditation, certification, assessment and empanelment applications
• Verification of qualifications, experience, credentials and submitted information
• Planning and conducting assessments, surveillance assessments, re-accreditation and other evaluations
• Communication with applicants, accredited organisations, assessors, experts and other stakeholders
• Administration of training, capacity-building programmes, workshops and events
• Processing payments, invoices and related administrative requirements
• Responding to enquiries, complaints, grievances and feedback
• Maintaining accreditation, assessment and programme records
• Monitoring compliance with applicable NABET schemes, standards and requirements
• Conducting audits, quality assurance and internal reviews
• Generating statistical, analytical or research information
• Improving NABET’s digital platforms, programmes and services
• Preventing fraud, misuse, unauthorised access and other security incidents
• Meeting legal, governmental, regulatory, contractual or audit requirements
• Resolving disputes and enforcing applicable terms, schemes or policies

Where information is used for statistical, analytical or research purposes, NABET may use aggregated, anonymised or appropriately protected information wherever practicable.

Accreditation and Assessment Information

Applications submitted to NABET may contain institutional, technical, professional and personal information necessary for accreditation or assessment.

Such information may be accessed and processed by authorised persons involved in the relevant process, including:

• NABET-QCI officials and employees
• Assessors and technical experts
• Accreditation or technical committee members
• Subject matter experts
• Authorised programme partners
• Government ministries, departments or regulatory authorities associated with the relevant scheme, where applicable

Information will be used only to the extent necessary for assessment, accreditation, monitoring, quality assurance, regulatory or related purposes.

Where confidentiality requirements apply under a particular NABET scheme, information will be handled in accordance with the confidentiality provisions prescribed under that scheme.

Publication of Accreditation and Programme Information

As part of NABET’s accreditation, assessment and public-information responsibilities, certain information relating to accredited, certified, assessed or empanelled organisations may be made publicly available.

Depending on the applicable scheme, such information may include:

• Name of the organisation
• Accreditation or certification status
• Accreditation number
• Approved scope or sector
• Accreditation validity
• Location
• Category or classification
• Names or details of approved experts or professionals, where required under the scheme
• Suspension, withdrawal, cancellation or other accreditation status, where applicable

Such publication may be undertaken through NABET-QCI websites, relevant government or regulatory platforms, directories, reports or publications where required under the applicable programme, scheme or regulatory framework.

Sensitive personal or confidential business information will not ordinarily be made public unless required by law, regulatory requirements, applicable scheme provisions or with appropriate authorisation.

Declaration and Authorisation

By submitting information through the Platform, you authorise NABET-QCI to collect, verify and process the information provided by you for purposes connected with the relevant NABET service, scheme, programme, accreditation, assessment or other activity.

This may include verification of information such as contact details, qualifications, professional credentials, organisational information, identity-related information and supporting documents where required under the applicable scheme.

Information will not be used for purposes unrelated to NABET-QCI functions except where required or permitted by law.

Sharing of Personal Data

Personal information may be shared, where necessary, with:

• Authorised NABET and QCI employees and officials
• Assessors, evaluators, technical experts and committee members
• Government ministries, departments, statutory bodies or regulatory authorities associated with relevant NABET schemes
• Approved technology providers, hosting providers and IT service partners
• Communication service providers such as email and SMS service providers
• Payment gateways and financial service providers
• Professional advisors including legal, audit, finance and information-security professionals
• Training, assessment or programme partners authorised by NABET-QCI
• Law enforcement, judicial, governmental or regulatory authorities where disclosure is required by law

Service providers engaged by NABET-QCI are expected to process information only for authorised purposes and in accordance with applicable contractual and legal requirements.

Certain third-party services integrated with the Platform may operate under their own privacy policies and terms.

In the event of restructuring, transfer or reorganisation of relevant NABET-QCI operations, information may be transferred subject to applicable legal and security safeguards.

Data Security

NABET-QCI implements reasonable administrative, technical, organisational and physical safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

Such safeguards may include:

• Secure authentication and access-control mechanisms
• Password and OTP-based authentication, where applicable
• Encryption and secure transmission mechanisms
• Firewalls and network-security controls
• Role-based access to information
• Monitoring and logging of system activity
• Restricted physical and logical access to systems
• Regular review of information-security practices
• Security practices aligned with applicable QCI information-security policies and recognised information-security standards

Access to personal information is limited to authorised personnel and stakeholders who require such access for legitimate official purposes.

While reasonable measures are taken to protect information, no electronic system, internet transmission or data-storage mechanism can be guaranteed to be completely secure.

Cookies and Tracking Technologies

The NABET website and related digital platforms may use cookies, analytics technologies and similar tools to:

• Enable essential website functionality
• Maintain user sessions
• Improve website performance
• Understand how users interact with the Platform
• Analyse website traffic and usage patterns
• Improve content and digital services
• Detect technical or security issues

You may control or disable certain cookies through your browser settings. However, disabling essential cookies may affect the functionality of some parts of the Platform.

Third-party analytics or technology services, where used, may process information in accordance with their respective privacy policies.

Communications

NABET may send communications relating to:

• Applications and accreditation status
• Assessments and evaluations
• Training programmes and workshops
• Payments and administrative requirements
• Scheme updates
• Account or security-related notifications
• Queries, grievances and service requests
• Other NABET-QCI programmes or activities relevant to the user

Essential service-related and regulatory communications may continue to be sent where necessary for providing the relevant service.

Promotional or outreach communications, where applicable, may provide users with an option to unsubscribe or opt out.

Data Retention

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected or as required under:

• Applicable NABET schemes and accreditation requirements
• QCI record-retention policies
• Legal or regulatory obligations
• Audit requirements
• Contractual requirements
• Dispute-resolution or enforcement requirements
• Different categories of information may therefore be retained for different periods.

Where information cannot be immediately deleted due to technical, legal, archival or regulatory requirements, appropriate safeguards will be applied to restrict its use.

Your Rights and Choices

Subject to applicable law and the nature of the NABET service being used, you may request:

• Correction or updating of inaccurate personal information
• Updating of incomplete information
• Erasure of personal information where legally permissible
• Withdrawal of consent where processing is based on consent
• Information regarding the processing of your personal data
• Redressal of grievances relating to the handling of your personal information

Certain information may need to be retained even after such a request where required for accreditation records, legal compliance, audit, regulatory obligations, dispute resolution or other legitimate purposes.

Requests may be submitted to NABET through the contact details provided below.

User Responsibilities

Users are responsible for:

• Maintaining the confidentiality of usernames, passwords, OTPs and other login credentials
• Ensuring that information submitted to NABET is accurate, current and complete
• Keeping account and contact information updated
• Preventing unauthorised access to their accounts
• Ensuring that personal information of other individuals is submitted only with appropriate authority or consent
• Complying with applicable NABET scheme requirements and Platform terms

NABET-QCI will not be responsible for unauthorised access or disclosure resulting from a user’s failure to adequately protect account credentials or from information submitted without appropriate authority.

External Links and Third-Party Platforms

The NABET website may contain links to government websites, regulatory portals, payment gateways, partner organisations, social-media platforms and other external services.

These external websites and services may have their own privacy policies, terms and data-processing practices.

NABET-QCI is not responsible for the privacy practices, content, availability or security of third-party websites or services that are not controlled by NABET-QCI.

Users are encouraged to review the privacy policies of such third-party services before providing personal information.

Changes to This Privacy Policy

NABET-QCI may revise or update this Privacy Policy periodically to reflect changes in:

• Applicable laws or regulatory requirements
• NABET schemes and programmes
• Digital platforms and technology
• Data-processing practices
• Organisational or security requirements

The updated Privacy Policy will be published on the NABET website.

Users are encouraged to review this page periodically. Continued use of the Platform after an updated Privacy Policy becomes effective constitutes acknowledgement of the revised Policy, subject to applicable law.

Contact Us

For questions, concerns, grievances or requests relating to privacy or the processing of personal information, please contact:

National Accreditation Board for Education and Training (NABET)
Quality Council of India (QCI)
World Trade Centre, K-100, Block K, First Floor
Nauroji Nagar, New Delhi – 110029
Email: nabet@qcin.org
Telephone: +91-11-42600800

You may also submit your request through the Contact Us section of the NABET website.